Despite apparently being the result of a common design flaw, Nintendo UK is charging customers £180 ($240) to fix their cracked Switches; this is around two-thirds of the price of a new console.
Even though cracks in the Nintendo Switch have been found to be very commonplace, with one fifth of customers encountering the problem, Nintendo UK are deeming the problem to be one of accidental damage. Since this is not covered by the warranty, they are charging between £150 and £180 ($200-$250) to fix the defect, with repairs taking up to two weeks.
British Switch owners have shared the following horror stories and email correspondences from their attempts to have consoles fixed by Nintendo:
Another user was quoted nearly £160:
A third Switch owner noticed a discrepancy between the cost of fixing the console using Nintendo’s service and the cost of the replacement parts for someone who wished to do it themselves:
Although 20% of Nintendo Life respondents said that they had been affected by cracks in the plastic around the edges of the console, Nintendo UK said that they had not received enough confirmed reports of the issue to consider it a design fault, meaning that repairs are not covered by the warranty.
North American users are apparently having their consoles repaired for free.
actually bought a switch for testing 2 months ago and had it run like 2 – 4 days checking how high the temp can get and the cracks occur if its heated to a point and then u stop playing making it cooloff real quick, its brittle plastic from heat and cold reactions its a design flaw and they are making u pay for it
Man nintendo is like the scummiest ever
Buy our cardboard now pay for our mistakes
“Man nintendo is like the scummiest ever” Nintendo UK yes. You might not believe it, but they dont (cant) have a straight line on what covers and what does not for all country’s
Except we know what the plastic is and that’s not possible.
The plastic they used can only be damaged at operating temperatures by physical or chemical abuse.
Note that I specificy operating temperatures for a reason… Even the cheapest variant of that plastic requires 80 Celsius or higher to start seeing heat issues. As a mobile device (laptops etc. usually do the same) it has an emergency shut of. What is that shut off you ask? 65 – 70 degrees.
They absolutely cheaped out on the system elements because an expensive system was never going to cut it but they weren’t retarded about it.
The system cannot get hot enough to start causing heat issues with the plastic (or the metal in the case of those nonsense reports of them bending).
I’m sure there are some that are legitimately badly made and somehow screw up, but general heat issues have yet to be proven when you look at what the stuff is.
Most of these are people dropping them etc. and lying, guaranteed. Though there are a few others like Boogie2988 who have no spine and have let idiots convince them otherwise, despite knowing and admitting they were too rough with it (including public roughness with it meaning WE know they were too rough with it).
No, you didnt kiddo.
First off; you’re too poor to afford a switch and your mommy wont buy you one
Secondly, it is literally impossible for the switch to get hot enough to warp the material it is built from.
Thirdly, even if it DID get hot enough, which it cant, it also wouldnt be able to cool off fast enough to cause stress fractures in the material.
Go be a retarded kiddie console warrior somewhere else, preferably on a busy highway.
Cracks aside there has been many reports of the console bending due to the heat while docked as well as screen protectors melting so there is definitely a problem with the material chosen as well as heating issues (cheap screen protectors never been an issue on phones).
you probably wont ever see this because you commented as an anon, but did you ever play a game on your phone? a lower spec phone with a high demand game? did you saw how hot it becomes? and did you close the game and the screen and let it like that? it will go warm in about 2 mins, thats fast, i dont think fast meant for you 10 seconds. This can damage the plastic, expecially because on a switch you dont spend hours playing, you take it and play it in a break or on a road, so getting it hot fast then letting it cool then getting it hot again and repeat it will damage itself…
what did nintendont do for you besides give your lame ass a walled garden to play in? “here is our small scope of games that are okay for you to play, we don’t want you to play any indie games, you might not like them and they dont fill our wallet enough”
oh wow, I didn’t know trump supporters also supported nintendo.
“oh s♥♥t my switch is really hot, I better cool it down before it gets damaged!”
turn switch off, use a fan to blow cold air across it. bam, rapid cool down and potential temp related cracking.
If it can happen to a much better built laptop, it sure as s♥♥t can happen to a cheaply made console.
Except people have evidence of these supposedly “impossible” things.
not same guy, i won’t buy kiddie Switch. HEDT is for real man!
Not the same person you responded to but to his defense.
1) too smart to buy Nintendo s♥♥t, last purchased system was A NEW. Been modding the rest of their s♥♥t in my $6000 PC (IF you do the math that is more that all Nintendo systems put together)
2) u = butthurtz Nintendo fanboi biotch
3) go play with your cardboard fanboi
Cant beat my Imaginary 6million dollar PC now (with or without mods) can you?
SNES*
Your money is better off to the PC Master Race than the shitty consoles known as the PS4/ Xboner/ Switch
X-boner sounds hot though
apparently the fags check in early. are you an apple shill to or are you just a nintendont cult retard only?
Getting assraped by miners pcfag?
lol ass hurt fag. white knight for nintendo harder.
Let’s be real. They take out your data, put it in a new unit and send you that one. Why even pretend at that price?
Except they don’t even do that and usually just end up erasing all the data when people send in their systems. Why do you think people have raised such a big stink about Nintendo making cloud saves part of their paid online service and not having any user available save backups?
Thats still part of the warranty… This wold not float in the neighboring country(netherlands). Its clear its bad quality plastic(might be a bad batch). If dutch nintendo would ask money for the repairs, they would get punished by the authority that protect consumers for this bullshit. I have no cracks my self(lets hope we never). But if i do, hell i wont pay that amount of money, i rather repair it my self then(and i can).
And Nintendo themselves once again proves Jim Sterling right- they deserve piracy for the way they mistreat their customers.
f♥♥k off Nintendo, you’re the one who had the oversight of this problem and sold it as defective and you’re asking people for money?
Nintendo can go f♥♥k off and die with the other console makers Sony and Microsoft.
Sony consoles don’t crack though 😀
Don’t know bout Microsoft
nintendo consoles target small kids. Kids break stuff often. It’s normal. So nintendo makes those swithes, premising they will be broken. No one “had the oversight of this problem”. It was meant.
Keep pretending to live in la-la land, or are you a small kid too?
STOP GIVING NINTENDO MONEY