PS3 Owner Gets “$100 Rebate” for Loss of Linux Support


A PS3 owner has been awarded a $100 rebate by Amazon on the basis that Sony’s decision to remove Linux support in its latest firmware revision is at odds with EU law.

Reportedly the user invoked EU consumer law which states goods must be “fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase” in order to claim a refund from, in spite of the fact the PS3 in question was actually long out of warranty.

Amazon apparently offered the refund without regard to whether he had actually used the feature.

It is not clear whether Amazon will be offering refunds to all buyers based on decision – most probably with the case being publicised all and sundry will attempt to claim refunds, which could amount to very large amounts considering how many PS3s Amazon is likely to have sold in the EU.

With Sony unlikely to entertain any reimbursements to Amazon without a major legal struggle (as it would represent a catastrophic precedent), it seems any refunds will be coming out of Amazon’s pockets – presumably Amazon will put a quick stop to them.

Angry pirates and the usual noisy handful of Linux fanatics have been busily spinning this lone decision by Amazon customer service into a possible class action violation of EU consumer protection laws by Sony, although this conveniently overlooks the fact that upgrading older units is a voluntary process and that un-upgraded units still run Linux or previously released software without difficulty.

Meanwhile, the cracker responsible for causing Linux support to be revoked in the first place claims to have hacked Linux support back into the latest firmware – naturally he is being widely feted in spite of the rather obvious fact that it was his efforts to bring piracy to the platform which caused Sony’s nerve to crack in the first place.

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    Comment by Anonymous
    08:09 11/04/2010 # ! Neutral (0)

    "this conveniently overlooks the fact that upgrading older units is a voluntary process and that un-upgraded units still run Linux or previously released software without difficulty."

    This would only make the slightest amount of sense if the update was optional and not necessary to run future games. I bought my ps3 for linux AND to play ps3 games.

    Avatar of RakkaKaze
    Comment by RakkaKaze
    08:15 11/04/2010 # ! Neutral (0)

    You should have not wanted achievements aka trophies then, that's what the new games have, and they use PSN.

    Avatar of Sandalphon
    Comment by Sandalphon
    09:55 11/04/2010 # ! Neutral (0)

    I think you should have bought a computer instead of a PS3 if Linux was your main buying point.

    Comment by Anonymous
    12:37 11/04/2010 # ! Neutral (0)

    He said Linux AND games.

    Also, you are underestimating the performance/price ratio of the PS3 for certain applications (much more if access to the system were unrestricted).

    Comment by Anonymous
    02:42 11/04/2010 # ! Neutral (0)

    Are Sony really trying to kill themselves?

    First they remove BC, which I would classify as a huge deal.

    (People're gonna jump in with "Uh, buy a PS2." ... Okay, what if they stop making PS2 and it dies? Then what? I'mma have a lot of games I will never be able to play.)

    And Linux on PS3 might be the only option to play 720p x264 without being forced to transcode it.

    ... Can't even play FFVIII on my PS3. ;_;

    Avatar of Artefact
    Comment by Artefact

    You can call them fools for breaking PS2 compatibility, but it was pointed out before that FFVII is one of the top selling games on the PSN in its raw port form - why not sell consumers a game twice if you can get away with it?

    Avatar of Sandalphon
    Comment by Sandalphon
    09:47 11/04/2010 # ! Neutral (0)

    It will happen eventually, but that's still some years into the future. If memory serves me right the last NES ever produced was somewhere between 2001-2005, well past it's generation's death.

    If the NES is any indication, you can expect the PS2 to be sold for quite some years to come.

    Comment by Anonymous
    02:13 11/04/2010 # ! Neutral (0)

    It figures that piracy ruins it for everyone else. I had thought that Sony yanked Linux support out of fears of piracy, not an actual publicized crack.
    Also, what's so "fanatical" about Linux users? I wouldn't call myself a fanatical Linux user... More of a Linux user out of necessity. I work for F5 Networks, and our TMOS architecture is build on Linux, so my day job obviously has me working with it a great deal. Because I'm already familiar with Linux, I think it's kind of handy to have it loaded onto the PS3 for quick testing of Python or Perl code.

    I also feel rather sorry for the developers out there that built simple Linux-based games that didn't require access to the RS. In fact Sony originally touted the Linux support as a way to enable no-name devs to actually get their work seen by others. I guess the only alternative is if Sony offers something akin to the XNA Creators Club for developers wanting to create games for the system. Does Sony offer a system for creating games at home?

    Comment by Anonymous
    03:32 11/04/2010 # ! Neutral (0)

    I thought EU meant end user but it also seems you are referring to a location when you use the term. Am I the only one confused?

    Avatar of RakkaKaze
    Comment by RakkaKaze
    03:34 11/04/2010 # ! Neutral (0)

    He's normally good with his grammar...

    [likely to have sold in the EU] So assuming Europe.

    Comment by Anonymous
    04:23 11/04/2010 # ! Neutral (0)

    I assume you're both American.. say hi to the EU []. Since you got it confused with End User I do hope you're writing manual for a living or something as it's to believe anyone above a certain age hasn't heard of the EU.

    Avatar of An Otaku's Opiate
    Comment by An Otaku's Opiate
    07:12 11/04/2010 # ! Neutral (0)

    You didn't know that EU meant "European Union"?

    Either you're an American or you've been living under a rock for the past 20 or 30 years.

    Avatar of RakkaKaze
    Comment by RakkaKaze
    04:30 11/04/2010 # ! Neutral (0)

    Well I personally had never heard it called "European Union" but I know that EU as an acronym refers effectively the western European nations. How you assume anything based on me being correct about EU is beyond me lol.

    Comment by Anonymous
    19:59 11/04/2010 # ! Neutral (0)

    And this ladies and gentleman is why the rest of the world thinks America is filled with ignorant people.

    Comment by Anonymous
    22:26 22/05/2010 # ! Neutral (0)

    And this, ladies and gentlemen, is why America assumes Europe is full of pompous overeducated dicks who don't know shit about proper government.

    Comment by Anonymous
    09:40 11/04/2010 # ! Neutral (0)

    I'm an American and knew what it was from the time it was created.

    Comment by Dark Mage
    04:35 11/04/2010 # ! Neutral (0)

    Anonymous said:
    It's impossible to hate all of Australia because duckbill platypus are poisonous AND cute!

    Oh yah they're like real life pokemon.

    Comment by Dark Mage
    04:50 11/04/2010 # ! Neutral (0)

    ChaosAngelZero said:
    The fact that no one uses Linux <b>and</b> play games on it doesn't stop Sony's move from qualifying as a perfect example of corporate SWINDLE.
    Also, PlayStation 3 <b>COMPUTER ENTERTAINMENT SYSTEM</b>, lolololol, et cetera.

    They can no longer call it the PlayStation computer entertainment system in the EU and likely in the US as well.
    It'll have to be marketed as a game system or information appliance but they can't use the word computer.
    But swindle it is as a lot of people I know who own a fat PS3 have linux on it so they can go do shit without having to go to the computer and to use it as a media center.
    I suspect this actually has little to due with pirated games as some exploits do not make use of linux but instead may have something to do with Sony wanting to roll out a pay media service or just general fear of people exercising fair use rights with the blueray discs.
    Don't give me any shit that ripping would encourage piracy because I can go find HD movies online.
    Sony is not just Sony electronics but there's also Sony BMG and Sony Pictures who are well known for scumtacular stuff.
    The media part often holds back the electronics part.
    It would be as if a car company had a branch that did auto insurance which of course would result in some shitty features being added to vehicles.

    Avatar of RakkaKaze
    Comment by RakkaKaze
    05:39 11/04/2010 # ! Neutral (0)

    I'd have to agree on the auto maker auto insurance analogy, as it's already happening with other things lol.

    (Like my Camera that only takes xD cards made specifically for that brand even though SD was already out at the time)

    Avatar of Riiku
    Comment by Riiku
    01:38 12/04/2010 # ! Neutral (0)

    When PS3 finally go get cracked and blu-ray writing drives finally get cheaper? Cant wait to play my usual bunch of free games, as I always did with all previous consoles. I say, games should be free or they shouldn exist at all.

    Comment by Anonymous
    21:38 12/04/2010 # ! Neutral (0)

    I don't know WHAT THAT thing is in the drawing above...

    But its something you sure don't want to meet in a dark alley... much less a lighted one.

    Comment by Anonymous
    08:08 28/08/2010 # ! Neutral (0)

    $100 is all they should get even if it was a legit claim, not something like $5 million b/c Sony is able to cough up that much

    Avatar of Sandalphon
    Comment by Sandalphon
    10:03 11/04/2010 # ! Neutral (0)

    I wonder, if Sony somehow made it so you could choose not to update your PS3 in order to keep the imperative feature that Linux support seems to be, and still run newer games but remove Linux support for those that wish to update, would you PS3 Linux supporters be content with that??

    In this hypothetical scenario, you still would not get pirated games, unless you decide to play offline, which I doubt since you are unwilling to part with PSN as well.

    Would you be happy with that?

    Avatar of jcs
    Comment by jcs
    12:27 11/04/2010 # ! Neutral (0)

    HAHA take that pirates!

    And while we're at it, drugs are bad so let's allow the police to conduct illegal searches, too.

    Comment by Anonymous
    11:49 11/04/2010 # ! Neutral (0)

    I forgot to mention earlier that removing OtherOS won't prevent the PS3 to be hacked. Geohot already said that his custom firmware doesn't need OtherOS to be installed so people that have 3.21 will be able to install it. This means that any future custom firmware that could enable other things can be installed the same way.

    PS. The only people that need OtherOS for hacking the PS3 are the hackers themselves.

    Avatar of Aeikozz
    Comment by Aeikozz
    22:11 10/04/2010 # ! Neutral (0)

    it only does refund

    Avatar of Icy-nee-san
    Comment by Icy-nee-san
    22:13 10/04/2010 # ! Neutral (0)

    Remember kids; if something goes wrong in your life, complain about it and people will do anything for you

    Comment by Anonymous
    22:51 10/04/2010 # ! Neutral (0)

    Tried it. Didn't work.

    Avatar of Chen-04
    Comment by Chen-04
    22:14 10/04/2010 # ! Neutral (0)

    Solely based on prejudice I hope for sony to be affected by this. In fact I wish for them to suffer to the point of bankruptcy. Well, honestly this is what I wish to anybody opposing piracy. Sadly sony is already on my "to boycott"-list for other reasons.

    Comment by Anonymous
    21:33 10/04/2010 # ! Neutral (0)

    The above pic of a multi-penii'd demon penguin looks like it could be a Persona...

    Comment by Anonymous
    21:32 10/04/2010 # ! Neutral (0)

    I usually enjoy reading your post story comments for they are usually witty and amusing, but this time it is a gross exaggeration of the facts. I highly suggest you at least read more into the whole fiasco before making such bold claims.

    Funnily enough, Linux support is actually Sony's best deterrent against pirates for it allows the actual homebrew community to run their own crap...or something since I'm not really that versed in the technicalities of it all.

    I also don't think "voluntary process" should involve holding your balls in a tight vice grip. You either choose to run Linux or you lose BluRay playback on newer discs and lose access to PSN. Let's not forget the debacle if/when you have to purchase a new PS3 that has this new firmware loaded into it.

    Anyway I'm not really one to talk given my lack of knowledge on this subject, but please try to avoid making such scathing remarks when you yourself are grossly misinformed (just plain biased).

    Avatar of Artefact
    Comment by Artefact

    "Homebrew" and "backups" are just the weaseling way of saying piracy without appearing to. Nobody would care about his hacking at all but for the fact it allows piracy.

    Whether you support or condemn piracy on the platform, engaging in a song and dance of euphemisms just insults people's intelligence.

    Comment by Anonymous
    15:01 11/04/2010 # ! Neutral (0)

    The only thing here that insult people's intelligence is your claims that homebrew is just piracy.
    DRM does not work it never has worked and never will.

    Comment by Dark Mage
    01:54 11/04/2010 # ! Neutral (0)

    I have to disagree I have a lot of home brew on my Wii but few pirated games.
    Call me old fashion but I find it morally wrong when a company forgets business rule #1 the customer is always right.
    If the customer is unhappy then they have to make it right.
    If I have to ever use the new broken firmware to play a game the game goes back and the PS3 goes on ebay.
    That or I might take it to the shooting range and introduce it to my 30.06.
    Sony BMG already lost me as a customer forever for the root kits even though I was smart enough to never get it installed.
    CDs were ripped on a Mac or Linux machine or they got the marker treatment.
    The stuff they did on blue ray discs such as down grading unapproved display devices is just criminal and it will cause more pirating.

    Avatar of Sandalphon
    Comment by Sandalphon
    09:27 11/04/2010 # ! Neutral (0)

    " rule #1 the customer is always right..."

    Partially agree, but when the customer demands "Lemme pirate your console so I no longer have to buy your games" that's just outright unreasonable, and then it becomes a problem corporate image. You let one customer take advantage of you, you're gonna let all customers take advantage as well, no other way around it.

    I won't get too much into Sony's promises of homebrew in the PS3, as I don't recall such promise existed but a lot of people here claim otherwise. In any case I didn't buy my PS3 for that, I've got my computer for such purposes.

    Comment by Anonymous
    00:54 11/04/2010 # ! Neutral (0)

    Oh wow you really are full of shit. That completely explains why we have open source mobile phones and gaming devices. Homebrew is bigger than you think it is. I'd hardly touch my PSP if it wasn't for the amount of homebrew applications available.

    Comment by Anonymous
    22:20 22/05/2010 # ! Neutral (0)

    I personally got it because I'm viciously anti-nintendo, and have been since they sold me a pair of doorstops when everyone else went CD then DVD. I bought one PSP for playing GBA roms, and because I'm too much of a lazy arse to downgrade all the time, after I started enjoying the likes of Dissidia, Dragoneer's Aria, Ys, Dracula X, Last Regnum, Final Armada, the Playstation1/2 rereleases of things I never played, or never could play like the Persona games, I went and got another so I could keep playing the roms along with whatever games work on the non-upgraded one.
    Also, I sold one and bought another once different colours came out, because black is a hideous colour. Multiple colours at launch, people! If a company as shitty as Apple can do it, then you ought to, as well!

    Avatar of El Chaos
    Comment by El Chaos
    02:00 11/04/2010 # ! Neutral (0)

    Hell yeah, have you seen the PSP's software sales? They're the absolutely lowest of all the currently supported systems, yet its hardware sales are pretty damn high.

    Of course it has to do with pirated games, but it also works as a portable multimedia player and emulation box that can be greatly expanded with at the very least decent emulators thanks to homebrew software. Those are the sole reason the system itself has any popularity at all.

    Comment by Anonymous
    23:04 10/04/2010 # ! Neutral (0)

    Yet you once again display your arrogance by making such bold statements. While it is true that the "homebrew" scene essentially opens up the way for piracy, homebrew ≠ piracy in the slightest.

    Forget about song and dance, you need to get that bit of info through your thick head kind sir. I'll restate it again just in case you just glanced through it. HOMEBREW ≠ PIRACY

    I'll expand on your comment since I have obviously insulted someone's intelligence?

    Linux support is one of the advertised features Sony touted during the PS3's conception. I shouldn't say Linux but OTHER OS...which basically translates to a Linux flavor of some kind anyway. OTHER OS is one of the features marketed, but Sony suddenly decides to take that away due to security concerns (or something). That creates a rather worrying precedent of companies crippling their devices by removing features as advertised; which is the focal point of this article to begin with.

    Let's forget about the fact that OTHER OS support is actually Sony's best deterrent against would be crackers of the system, but calling such a change a "voluntary process" just insults a person's intelligence don't you think so?

    The only reasonable application for Linux on the ps3 (other than mucking around with it) is to use the power of the cell processor. The cell is pretty much an enterprise level processor for a fraction of the price and quite a bit of people use it for such purposes. Your average joe/jane won't be affected by this (other than losing an advertised feature...I swear there should be consumer protection laws for this), but what about people who make practical application of the OTHER OS feature advertised by Sony?

    They can voluntarily choose NOT to update...but then what? Those ps3s will eventually break down due to natural wear and tear and I hear those cells cost quite a penny...say do you know of a cheap alternative to the ps3 that also utilizes the cell?

    I suggest you get your head out of your ass if you think this is all about piracy. There are legitimate concerns about this and saying otherwise is nothing short of idiocy.

    Avatar of Artefact
    Comment by Artefact

    Rubbish. 95% of the time when people say things like "it'll be great to see what the homebrew scene comes up with" what they mean is what dubious products a Chinese lab somewhere is going to start exporting. There simply does not appear to be a great deal of legitimate "homebrew" activity on the PS3.

    Cite your sources if you want to say a lot of people use it for supercomputing. You can find half a dozen instances of press releases talking about using it as a poor man's blade, which in total seem to point to a few hundred PS3s at best, none of which are affected by the need for updates.

    Comment by Anonymous
    08:20 11/04/2010 # ! Neutral (0)

    If it's rubbish, then why did Sony promote the Linux support as a way for users to code their own games? Were they full of shit?

    I also don't see a reason to thumbs down the guy's post. It appears to be pretty well written. I smell Morton's Demon in this whole exchange.

    Avatar of Sandalphon
    Comment by Sandalphon
    09:07 11/04/2010 # ! Neutral (0)

    I thumbed him down. His pejorative talk was unnecessary for the message he wanted to deliver, which shows he takes this whole matter a little too personal.

    Also, I agree that Homebrew is not the same as Piracy, but once the former makes itself present, the latter won't be long to follow. Hence, for practical purposes homebew does mean piracy.

    Comment by Dark Mage
    02:03 11/04/2010 # ! Neutral (0)

    It was the only reason Sony did not have to pay cat and mouse like Microsoft or just accept a certain level of it like Nintendo.

    In the end this will just hurt them.

    Linux is the only way to get a usable browser or a usable media center on the unit.
    XMBC puts the built in media center to complete shame.

    Comment by Anonymous
    21:07 10/04/2010 # ! Neutral (0)

    "his efforts to bring piracy to the platform"
    Are you getting paid by Sony? He said himself that he won't make it possible to play illegal copies. Others might do that but you can't blame him for that.

    "and that un-upgraded units still run Linux or previously released software without difficulty."
    Wow. That's great. It's like buying a car and 1 year later the manufacturer forces you to remove either the break or the gas pedal.

    Avatar of Artefact
    Comment by Artefact

    Your argument would have more integrity if it were true that anyone actually used Linux on the platform.

    Comment by Anonymous
    22:05 11/04/2010 # ! Neutral (0)

    I personally know the guys that used a 220 PS3 cluster to crack MD5 checksums to manipulate MD5 signed SSL certificates, like the ones issued by RapidSSL back then, pointing out huge security flaws in the entire concept.

    They used PS3s because they offered appreciable bang for the buck using their cell processors.

    This would not have been possible without the Linux support.

    They certainly never used these PS3s for gaming, so they have no reason to update, but given you can no longer use more recently bought PS3s for purposes like this puts a hamper on interesting developments.

    Comment by Anonymous
    15:07 11/04/2010 # ! Neutral (0)

    Most people I know who own a fat PS3 do use the linux feature even my relative non technical brother uses linux for media functions and browsing.
    Your claim is incorrect and is not based on any facts.

    Avatar of El Chaos
    Comment by El Chaos
    01:50 11/04/2010 # ! Neutral (0)

    The fact that no one uses Linux and play games on it doesn't stop Sony's move from qualifying as a perfect example of corporate SWINDLE.

    Also, PlayStation 3 COMPUTER ENTERTAINMENT SYSTEM, lolololol, et cetera.

    Avatar of Artefact
    Comment by Artefact

    All of Sony's products are pure DRM and offer no rights to the consumer so what do you expect? It doesn't change the fact that the only ones seriously opposing this are interested in the piracy aspect.

    Comment by Anonymous
    08:59 11/04/2010 # ! Neutral (0)

    Oh really? What about all those who used linux to play mkv files (which sony wont support in its media center)
    There are also really nice encoding programs that fully utilize the cell technology which is far better than standard dual-/quad cores atm)

    Comment by Anonymous
    12:29 15/04/2010 # ! Neutral (0)

    "It doesn't change the fact that the only ones seriously opposing this are interested in the piracy aspect."
    Bullshit. The pirates will crack it anyway.
    No, people are complaining because now they can't use their media playing software for Linux any more and have to use the built-in crap ware that can't play half their files, and because they paid for Linux support and Sony cannot legally take it away. That they might have known that Sony would do this doesn't change the fact that it's illegal.

    Comment by Anonymous
    23:18 10/04/2010 # ! Neutral (0)

    Avatar of InfiniteNine
    Comment by InfiniteNine
    23:10 10/04/2010 # ! Neutral (0)

    Some people in college bought a PS3 as a cheap CELL development kit/game console, so to them Sony pretty much removed future game functionality, unless they want to loose all their work in CELL development.

    Comment by Anonymous
    00:52 11/04/2010 # ! Neutral (0)

    Artefact you really need to stop saying things that are obviously untrue. People do use the linux functionality, A lot of people in fact.

    Comment by Anonymous
    22:15 10/04/2010 # ! Neutral (0)

    It's more like buying a car and 1 year later being forced to remove the coffee maker in the dash. It's a feature most people never used, and the few who did might get upset... but a real coffee-maker probably works better anyway.

    Comment by Anonymous
    22:37 10/04/2010 # ! Neutral (0)

    Coffee maker in the dashboard?
    I know a cupholder is one of the most essential parts of the dashboard, and that's strange.

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