Apple: Smoking “Biohazard,” Voids Mac Warranties


Apple has come under fire for refusing to honour its “Applecare” warranty due to cigarette smoke residue being a considered “biohazard,” and hence unsafe to work with.

Critics point out that this is far from standard industry practice, and is mentioned nowhere in the warranty…

Several US Mac users report problems getting their faulty Macs serviced as a result of the policy:

I took my mid 2007 apple macbook (black) into the Jordan Creek Apple Store in West Des Moines, Iowa, on Saturday, April 25th, because I had been experiencing some issues with it overheating, and figured the fan was bad. After some initial testing, they took the computer in for work under my Applecare plan, which has over a year remaining on it.

Today, April, 28, 2008, the Apple store called and informed me that due to the computer having been used in a house where there was smoking, that has voided the warranty and they refuse to work on the machine, due to “health risks of second hand smoke”.

Not only is this faulty science, attributing non smoking residue to second hand smoke, on Chad’s part, no where in your applecare terms of service can I find anything mentioning being used in a smoking environment as voiding the warranty.

This unfortunate had to clean his own Mac.

Another Mac owner reported identical problems with her warranty:

I bought an iMac for my son (for school) along with the extended Applecare warranty. A month ago, it quit working. My son took it to the authorized Mac service center. The “tech” informed him it would be ready in 48-72 hours. Five days go by and he’s heard nothing, so I called. They informed me that his computer can’t be worked on because it’s contaminated.

When I asked for an explanation, she said he’s a smoker and it’s contaminated with cigarette smoke which they consider a bio-hazard! I checked my Applecare warranty and it says nothing about not honoring warranties if the owner is a smoker.

The Applecare representative said they defer to the technician and my son’s computer cannot be fixed at any Apple Service Center due to being listed a bio-hazard.

This computer cost approx. $3,000, with the extended warranty. I’m all for destroying cigarettes and putting big tobacco out of business (yes, I’m a reformed smoker), but to label a computer a biohazard because one is a smoker is going a bit too far in regulating who can have the warranty they purchased honored.

Shouldn’t there be some disclaimer stating that they won’t honor warranties from smokers?

She attempted to bring her case to the notice of the mighty Steve Jobs, and describes her dealings with his lackeys:

Dena [from Jobs’ office] did advise me that nicotine is on OSHA’s list of hazardous substances and Apple would not require an employee to repair anything deemed hazardous to their health.

However, OSHA also lists calcium carbonate (found in calcium tablets), isopropyl alcohol (used to clean wounds), chlorine (used in swimming pools), hydrogen peroxide (also used to clean wounds), sucrose (a sugar), talc (as in powder), etc… as hazardous substances.

Dena set up an appointment at the same Apple store. They told me that they would take pictures of the computer – both inside and out before determining whether to proceed and that if the only problem was the optical drive, they’d probably just replace it.

Dena called me earlier this week to deliver the “bad news.” She said that the computer is beyond economical repair due to tar from cigarette smoke! She said the hard drive is about to fail, the optical drive has failed and it isn’t feasible to repair the computer under the warranty. This computer is less than 2 years old!

Only one person in my household smokes – one 21 year old college student. She said that I can get it repaired elsewhere at my expense. I asked why my warranty didn’t cover the repair and was told it’s an OSHA violation.

Apple has not commented on its refusal to service these “contaminated” Macs.

Another class action suit may be in the offing, although in this case it is hard to see it failing…

Leave a Comment


  • Anonymous says:

    I don’t know what the AppleCare T&Cs say, but if it’s like any other contract, it probably has a section in it that says that the terms of the contract (the warranty) are subject to change without notice. If at some point Apple deemed cigarettes a hazard then they can do that. It is some nasty stuff (btw, it’s called third-hand smoke, the products from tobacco being released in the air from objects exposed to it, like clothing, books, or in this case, computers); someone that I know that I had not spoken with for eight months told me within minutes of his arrival at my house that I had been right about his mom’s heavy smoking at the computer prematurely killing it, except in this case it was more of a show than I anticipated (it threw off some sparks). Maybe Apple should update the terms, but I don’t think they are at fault because the repairs would not be necessary if it were not for the user’s negligent actions. As much as I now hate Apple and find them overbearing, I believe what they did was legal AND smart. If there’s one thing Apple is good at, it’s setting a precedent. I hope that other companies take this stance. BTW, I am NOT a fanboy, I own ten PCs and only four Macs, two of which are over ten years old. I use both to distinguish myself from other technicians.

  • It’s a cop-out.

    The whole thing about Apple is an illusion. They are so concerned about marketing the brand and the image. If you make enough noise, eventually they’ll pay you off to shut up.

    A smoker’s computer can be really icky, but for the amount that Apple charges for their Macs, the least they could’ve done was just fix the damned thing. Other manufacturers would’ve done that no questions asked. I’m not really for smoking, but I certainly hope they sue…

  • Cigarette smoke leaves dust and tar on computer insides. Dust and tar (and any other kind of gunk, for that matter) are bad for computer parts. Most manufacturers, while not specifically mentioning cigarette smoke, specifically do not cover failures caused by dust or dirt, or anything else that wouldn’t be a problem if the computer was cleaned semi-regularly. AppleCare T&Cs don’t specifically mention dust (although they probably should) but they do mention that they do not cover “(x) Preventative maintenance on the Covered Equipment” or damage caused by “extreme environment”. That would explain why the one poor bastard had to “clean his own Mac” (poor baby) as once it was clean it was probably fine and got repaired without a problem afterwards, while the other one was messed up because of the lung leavings, so that moron was stuck out.

    They sell those little cans of air for a reason, people. Even Mac users can figure out how to use them…

    Marking the unit as a “biohazard” is a copout, though. This is why repair places charge to clean computers. Bust out a hospital mask and a shop vac and get some more money out of your customer, Apple… Then tell them it’s not covered. If they’re stupid enough to not clean their computer and stupid enough to smoke, (and stupid enough to pay an extra few hundred for a silver apple decal and a style-over-substance O/S) thay’re stupid enough to cough up a few extra Hamiltons for wasting your time… Morons…

  • My god I’ve delt with PCs and other peripherals that have come from a smoker’s house.
    They’re clogged full of crap and gunk that ruin the insides so I’m not really surprised that Apple rejected the claims.
    Electronic equipment isn’t designed to be put in such an environment unless it’s specified such as milspec or industrial equipment.

  • I claim bullshit, my PC desktop optical drives were still working perfectly after being ‘contaminated’ for years by my heavy smoker self and my harddrives actually never broke or crashed.
    I also used to think apple laptop hardware was more durable than most consumer brands.
    They’re still pretty retarded though, just because they’re refusing to work on something due to these so-called health risks doesn’t mean the warranty is voided.
    Why do these enterprises choose to work by OSHA conduct anyway? It’s pretty clear you can’t even breathe at work without wearing an anti-radiation suit.

  • As somebody who has done computer maintenance for a living in the past, I say: Good for Apple!

    Computers used by heavy smokers are among the nastiest things I have ever seen. The insides of them are covered with tar and nicotine stains. They smell bad enough to make you vomit and are nearly impossible to clean. I think it’s entirely reasonable to not cover computers that have been damaged by cigarette smoke. It’s not normal wear and tear, it’s a choice that smokers make that damages their equipment.

  • Smoking is bad for computers, period! I’ve seen computers complete clogged from smoke tar, I’ve even seen some that has mold building on it. As far I am considered, that is the same as liquid damage, in other words, not covered. yes, it is GROSS!

  • I have been working as a PC Repair Technician for some years now, and I must agree with Apple.

    Normally, the dust in a computer is gray, dry and “powdery”. In a smoker’s computer its brown, compact, a little sticky and smells alot. In other words, GROSS.

    Imagine a 2+ year old computer that has never been cleaned, and with an owner that smokes several cigarettes per day sitting in front of the computer. Imagine all the tar and other substances that mix in with the dust. You don’t need to be a scientist to figure out that it must be bad for the components, being covered in tar-drenched dust for several years.

    Alot of things gets destroyed when you smoke indoors. If you are too lazy to smoke outside or under your kitchen ventilation, don’t complain when stuff breaks because of it.

  • Reading the replies it's really quite amazing.

    Fact 1 I don't consider a Mac any better than a Sony Betamax (which were technically better, they simply just didn't win the war).

    I couldn't care less about the whole smoking concern from Apple, it's literally a smoke screen. They've used a convenient dodge to duck out on their economic responsibility.

    There is a message here, you NEVER buy extended warrantees for ANYthing. If it is going to fail it will, and almost certainly during the manufacturer's warrantee period.
    If they don't honour the replacement, it's cya, I don't do business with jerks.

    Apple has always been the golden child of uber geeks, and now it's basically just got one more mark against it.
    Who cares what some think of their precious Mac. Over priced, and now not even reliably serviced. A bad way to spend cash.

    My PC is a hunk of parts I have amassed. Some a bit better than others. It's basically 'how good a hard drive can I afford right now?' when it comes to a replacement. 'Can I get a bit better video card?'. 'Do I want a better processor?'.

    I don't smoke, but hell there are plenty of other things that can happen to a computer. I've watched a friend pull out clumps of his fucking dog's hair out of the case. My son is constantly trying to spill food and drink into his case which he insists needs to have the sides off of.
    A computer in a woodworking shop can suffer from sawdust.
    It might interest those Apple retards, that inhaling sawdust is TWICE as bad as tobacco smoke. I wonder how pine dust rates for dangerous?
    Are you aware you can make lethal salad bowls out of the wrong wood?

    If you paid more than 700 for your computer, here's your sign, YOU ARE AN IDIOT. My schlock computer can do anything you expensive machine can do. Just not waste my money that is.

  • Cigarette smoke ruins computers almost as much as it ruins your lungs. If you smoke around your computer then you’re obviously not very interested in keeping it in good condition, so I’m not sure why Apple should have to pick up the tab for your negligent treatment. But then considering how smokers treat their own bodies, I’m not surprised that they treat everything else around them with equally little regard.

    There are plenty of good reasons to quit smoking. Having the warranty refused on your Mac is bad – dying from lung cancer is even worse.

  • WTH is wrong with the quality of Apple’s service?
    Yeah, I agree Apple is overrated most of the times thanks to the power of its brand marketing. Even the ‘faultless’ iPhone is not free from surprises: some iPhone owners in France reported that their iPhone’s screen exploded for apparently no reason.
    Anyway, if Apple can exploit this to discourage smoking, why not?
    But I bet they won’t. Perhaps because their brand marketing is funded by tobacco industries…

  • I would have called the drone a candy ass and say fix it or you can talk to my lawyer and I’ll take my business elsewhere next time I buy a new machine.
    BTW that is total junk science the amount of dangerous substances in a computer from second hand smoke would be negligible esp compared to the toxic stuff that’s already in the plastic and solder from the factory.
    I believe I have purchased my last apple product.

  • cigarette residue is nasty shit inside a computer. it gums up and forms into slop with the dust and it becomes a sticky, stinky tar that smells like ass. This will happen in a household with 1 smoker that smokes as little as half a pack a day.

    I’ve worked in computer stores, I’ve seen it. The stuff apple is complaining about does happen.

    Though, I do believe that’s a form of discrimination. It’s part of the warranty that the company offers, suck it up apple fags. Get your hands dirty for once in your life.

  • Amusing. So many people miss the point. The main problem here is the ridiculous over regulation in the name of “safety” by OSHA and our ever expanding nanny government that will eventually erode, or remove all the things you enjoy in the name of “safety” or simply because it may offend some person.

    All the idiots want so badly to be protected from their own stupidity and all the power hungry ogres are more then happy to cease their freedoms and consolidate their control over all aspects of the citizens lives.

  • Lol. Mac’s suck. This’ll give me more to bash mac’s with.

    But more seriously, the technicians should be able to fix it even w/ the smoking residue w/o putting themselves in any harm. If they’re that concerned they could just wear some protective gear like a mask and gloves. They’re clearly just trying to save money.

  • sounds like a fucking excuse from lazy techs at apple. i bet they loose more money avoiding these repairs then they would paying a tech to fix it… that’s why i’m a pc owner. that and top of the line games and video cards.

  • Good… Nice to see smoking being more and more discouraged as time moves on. Hopefully, by the time I’m 40 or 50 (I’m 20 now), smoking will be so looked down upon that the only people that are still doing it are old codgers that were fools and picked it up in their teenage years.

    As for the “Macs are overpriced” argument, some people here really need to put down the Gates-brand koolaid for a minute and open their eyes. I’m not even a Mac guy (I use Linux on custom-built rigs mostly), and it’s not hard to check Apple’s site and see that they offer computers for as cheap as $600-$1,000. The only “$3,000” machines that you can find are very high-spec machines, and when considering the sum of the parts they use (for example, iMacs use the much high-quality, but much higher-priced S-IPS display panels rather than the cheapass TN panels that have consumed the world of generic PCs).

    Yeah, they might be a tad overpriced, but some people here are exaggerating to all new extremes.

  • I work in the computer repair industry and working on a computer covered in cigarette residue is gross.

    I wouldn’t say its hazardous due to second hand smoke… its just residue from the smoke being in the air. i just wash my hands after working on one. personally i think it is just a way for make to screw people.

    Yes it is hard and it may be uneconomical to fix or clean… but that is why people get the warranties isn’t it?

    on a side note… i have worked on a couple x boxes that had marijuana residue in them. is that considered hazardous?

  • i like macs, but as said, there’ expensive as hell! but very nice too look at and there at the bleeding edge of some technologys. so if i could afford one, i might get one, till then i’m a bill gates whore!

  • Barbarian of Gor says:

    Again, that is also one of the reasons why I’m not a Mac user… In principal, I’d love Apple, but they are just too expensive and have a limited market.

    On Macs, in the early 90s we had yuppies spending $6 grand and more, including software to do “Computer art” and I was doing stuff on a PC getting published and making movie screen sized posters with $100 software.

    But I’m not typing this to bash a mac. It’s more my own personal grief over someone else’s bad habits and petty officials trying to make ‘blanket’ solutions that end up as stupid as they are petty.

    See, in my early days in the computer field, I indeed had to clean out some comptuers where people smoked. I’ve literally seen PC’s FULL of cigarette ash before they start to overheat and freak out, but it’s really the resin that causes the problem.

    But, cracking open a 286-386 PC finding it full of cigarette ash, then not just cleaning that out but taking apart the boards (mind the static!) and preparing an ‘alcohol bath’ and a careful non-abrasive (for fear of static) scrubbing is nothing compared to computer dusters at that time.

    You see, around that time, the “War on Drugs” had in the state of Florida made it hard for some of the upper middle class, lower upper class kids to get pot. So they tried all sorts of “Alternative” highs that were very stupid, painful and deadly. Eating couch cushions, space monkey, autoerotic asphixiation and last and certainly least “Whippits” or snorting nitrogen from computer air dusters…

    So the state moved to ban those, or make it so you had to have a license and were limited to 10 a year, but thanks to Microsoft relented, but the industry had to agree on putting ‘irritants’ in them to deter the kids trying to be Darwin Award candidates…

    And for a few years, those “Duster” cans were horrific. Imagine cleaning out a ‘deluxe office system’ of four or five tower units that have 4 years of cigarette ash in them ’cause the old fans just suck it in and there’s a ‘dead zone’ inside the case where it collects… And you are cramped under a desk and you need to get the computers working, you don’t have time for the proper ‘take-apart’ just yet, so it’s a cramped spray and choke.

    Got to the point where I was so sick of those, I was working on rigging up a “Compressed air/Vaccum” hybrid to “Blow and suck at the same time” just so I didn’t have to gasp at the garlic and whatever else they put in those things…

    And so we have the legacy, though they lowered the irritant content, in computer air dusters. And the kids just moved on to “Angel Trumpets” and “Meth”.

  • As a computer technician I can see why they refused to work on the machines, though it is bad business practice to deny a customer their warranty. The thing is cigarette smoke absolutely wrecks a computer, like imagine gummed up everything with black/grey thick crap that is everywhere and really not easy to get rid of. If you like your computer functioning DON’T SMOKE NEAR IT. Every time someone smokes near a computer a technician cries.

    • yeah, cuz you know, you totally can’t use any design programs on pc at all even though all the shitty adobe suits were released on pc prior to macs and ever since final cut pro came out adobe support for mac based machine is pure shit.

  • So many PC fags here. You don’t even have any argument but “I can play on my PC”. You know, someone the guys spending $3000 on a machine (+ useful softwares) aren’t stupid albinos gamers, you dumbfuck.
    The point is to have a lightweight laptop with robust softwares, not some stupid console. If you want to play, get a PS3 like any decent players (and not Fagbox360 or WeeWee).
    Oh and PC fags surely never heard of Parallel

    ☑ Mac⇔PC troll → Flamewar
    ☑ Console troll

    • Oh the faggotry that this troll has said. Idiotic fail is fail. If you wanna know. A mac is just like any other pc there is. Oh just for your uninformed info. There is something called internet from where you can download all the software you want whether by piracy or not. Your choice. Faggot. Learn that a pc isn’t ONLY used for gaming captain PS3 fanboy so basically: Go fuck yourself with your oh so great mac AC adapter cuz you think it’s better than a pc. Personally my ranking goes like this:
      Desktop PC<Any other laptop company<<<<<<MAC with the stupid overpricing and shitty warranty. Congrats on being a fag and not knowing that the PC is the most superior form of usage when it comes to: hardware, price, ability to run software, easily maintainable so go fuck yourself Mac fanboy and good luck with getting a good for nothing piece of plastic after you break it due to "Hazard" Personally you sound to me like a fanboy troll yourself. First set facts why a Mac is superior to pc then come and tell me that pc users are fags for doing a better choice than a stupid fanboy who is butthurt since his eyes have been opened. Then again everything a Mac can do a pc can do better so you have not a singe meaningful argument against me. Good luck fag fanboy troll.

    • > You don’t even have any argument but “I can play on my PC”.

      As of this time (about an hour after the article is posted) I only see one comment pertaining to games, specifically the “Macs can’t play Touhou” comment. Most of the comments posted (as of this time) are about how macs are extremely overpriced and how macs suck.


      • Since around 1998-2000, when PowerPC chips fell behind the performance of Intel and AMD ones.

        Prior to that Macs were indeed quite a bit faster for graphics and video editing work. When Apple couldn’t claim that anymore they had to appeal to their artistic market with pretty cases and a prettier OS. Which certainly worked, but it was at the expense of self maintenance and being able to upgrade components, which used to be easy with a mid ’90s Mac.

        Macs are often thought of as being the preferred choice for creative people, but in terms of productivity, the reason for it ceased to be relevant about a decade ago. It’s just a premium price tag for the brand and cases now.

        • I beg to differ. You want to upgrade components? Get a MacPro. They’re cheaper than mid ’90s Macs.

          The TV production next to my office just changed all their AVID machines to MacPros running FinalCutPro because after using both system for a few years they find out that Macs with FCP are easier to use, faster and more reliable, not to mention FAR cheaper to buy and maintain.

  • I’m sorry ma’am, your mac has lung cancer.

    I’m sorry ma’am but smoking leads to depression. Smoking around your mac exposed it to secondhand smoke, of our workers committed because of your evil smoking habit. We’re going to sue you for this…you cigarette smoking whore.

  • I have seen some pretty bad computers from people chain smoking next to them usually there is a build up in the heatsinks from all the tar and it collects dust. i just put on a mask and blow it out but i have seen some pretty nasty ones.

  • Damn. Lots of Mac haters on Sankacom it seems. 0_o

    I find it very reasonable that Apple won’t repair Smoke-damaged Macs.
    1. Cigarette Smoke is very effective in damaging computer parts.
    2. Cigarette smoke are too common.
    The amount of computers they would need to repair wouldn’t be economically profitable.

    This doesn’t change that Apple should have been more clear about the cigarette-smoke-voids-warranty bit. I feel for their cigarette-smoking customers.

    PS. Macs are damn good computers. Just a tad overpriced (especially in Europe 🙁 ).DS

    • Yeah exactly. Very good though overpriced. Isn’t that exactly their problem? Not to mention every other company like Dell Acer Toshiba and who knows how many more have probably just a different case but with components the same as the ones mac use spec wise and yet their prices are around a third of what a mac is. Even though laptops are good for when you want to be on the bed or are out they’re still inferior to desktop pc’s and macs are inferior to laptops price wise and service wise. Don’t get me wrong I’m not a fanboy of any pc creating company but if you calculate a little you’ll find out that compared to other companies not only are they overpricing but they even put conditions on users who smoke which basically sux. I don’t smoke but still this is retarded! Been a pc user for years. Don’t own a laptop and even if it’s heavy and takes space at least it’s easier to maintain, easier to upgrade and if you oh so want to have a Mac why not just install their OS? It’s not such a big deal. Every PC is able to work with every single OS there is if you have the proper components (which is almost every one that there is) so what’s the big deal with buying a laptop with a pretty case and a os you can download at every shitty torrent site? OH. I FORGOT! IT’S CUZ IT’S APPLE that made it. So what? Big deal. A company like any other.

  • WTF. ‘Second hand smoke’ from tar residue? They make disposable gloves for a reason, if you’re so picky.

    But seriously, if the fact that the user was a smoker was so obvious, then they obviously didn’t know how to take care of their Mac.

    Then again, WTF Apple.

    • They also have the motto “it just works”, which does as long as you keep your mac in a sterilized cool dark environment where the sun, wind or dust don’t go in.

      Macs are just as shitty as any other pc out there, just made for rich faggots or morons who like fashionable gadgets.

  • LaughingReader says:

    It’s due to Mac’s lack of biohazard handling equipments in their facilities that disables them the capabilities to deal with the hazardous deposits in their customers’ computers

    It could have been that Mac weren’t informed of the cigarettes’ radioactive potential that can bring havoc to their customer’s products and cannot afford to bring that that’ll lead to utter destruction in their servicing facilities

    More than 72 hours? Don’t worry, your computer is just fine…in the quarantine

    Again… another bizzarre culinary serendipity for humans in the business world

  • pfft

    A Mac or any apple product is only a luxury anyway. An overpriced garbage where alternative products, which has the same function and durability, are sold at a lower, or should I say much reasonable price.

  • If you look at the apple care agreement there is a hazardous environment clause. Smoking is a hazardous environment for computers. It gumms up fans and other mechanical parts faster then normal. Which will cause problems. So just don’t smoke inside…

  • I thought Macs never break? HAHAHAHAHA

    Further evidence that Macs suck dick.

    $3000 for a Mac? Talk about a waste of money. I managed to build a pretty robust gaming machine for under $1000 using older computer parts and new components. Everything works just fine.

    Macs are either for dumb people who don’t know computers, or faggots.

      • I find it astonishing that no one has mentioned all the free useful programs you do get on a mac when you buy it. As opposed to windows where I generally if I were to buy a computer off the shelf spend an hour cleaning the thing, removing useless shit.

        I do not like windows at all. I’ve been using windows since 3.1 and the funny thing is, I liked 3.1 more then I liked 95. And 98.

        Neither Windows nor Mac are perfect. After using both (I have my huge mac book pro right beside me while I’m typing on my desktop) I can safely say, that the mac has not made me want to punch it for having something randomly fail. Like my keyboard for some reason stops typing randomly with windows 7.

        The point though, is that apple is gonna be in deep shit when this hits the lawyers because this looks open and shut to me.

      • The only Mac worth buying is the current line of MacBook Pro notebooks. I can watch all of The Godfather Part II on a full battery life. With 20 Firefox tabs open. While Torchlight is running in the background. See if you can do that with another notebook.

      • At least I don’t have a $3000 investment that can break. If one component fails in my computer, I can simply troubleshoot it myself instead of dealing with a computer technician. If it’s broken, I can simply buy another one. Buying the individual component is probably cheaper than getting an apple warranty. And that’s assuming that the component in question is out of its factory warranty.

        And when I troubleshoot my own computer, I won’t need to worry about any cigarette biohazards or anything like that. 😛

        PC > Mac.

      • You don’t know how to read, noh?

        Everything breaks. The point is, Macs are extremely overpriced. I could easily grab 2 or 3 items with the same function, at the same price for 1 mac item.

        Enjoy your illusion of “wooo look’et me. I’m using a mac. I’m confident that it will not break easily. It’s very durable and there are only a few virus for mac. wooo my mac is awesome.” BS

        • Macs underused? In your dreams, maybe. I work in a TV station and we have all kinds of PCs and Macs running 24/7, and we have Macs still working fine since 2001. Most of the PCs from that year are dead.

          Never heard of overclocking Mac? Dude it’s been done since the beginning.

          $150 million? On that year Apple still has over $3 billion of cash. That investment was PR only.

        • That is true. Especially if you think about overclocking fans.
          I never heard about overclocking MAC.
          And I must say that long lifespan is good for consoles but in PC/MAC lower price is more wanted. I change my PC in 3/4 years cycle and simply 3k for PC/MAC is fucking too much for me.

        • That’s because Macs are not used quite as often as PCs are, therefore longer lifespan. 😉

          Considering how fast the development of computer technologies are today, a 2-3 year lifespan for a computer is sufficient. It wouldn’t hurt to make a cheap invest in something that lasts with that lifespan, but at the same time enjoy the best of the newest technology… rather than investing on something that is as “sturdy as a mac”(?), but on an unreasonable price. Well, that depends on the type of computer user you are.

          But I don’t really see that longer lifespan of macs you are saying. I have a 13-15 year old Pentium S and a 8-6 year old pentium 2 & 3. They are still running perfectly with the original parts when they are bought. You see, the lifespan of computers greatly depends on how you use it.

          With all the hardware intensive games and softwares that are available on PCs, naturally PCs die faster.

        • Beh.

          The whole ‘I can get an equivalent PC for less!’ is also a bit of a myth. Sure you can get better specs from some shop in china.. but the parts have poor QC and generally do not last as long.

          I run macs, windows boxes, and linux machines. By far my macs have the lowest TOC due to less maintaince and fewer parts replacements while handling the same load as equivalently specced but ‘cheaper’ PCs.

          Higher up front cost, lower TOC, longer life span. I have G4 hardware happily ticking along with no more then a software update now and then.

        • Yes I am on a Mac right now. It was built in ’04. It has a 10G hard drive. Is sucks ass.

          The reasons I use Macs are: It’s what I’m familiar with, they look pretty, and they don’t have anything to do with Bill Gates.

          Basically, I’m just an angry little troll with no life, similar to anyone else here.

    • I do agree that Macs are suitable for stupid people with money to waste. However, since those people are not computer technicians, it’s OK for them to spend money on maintenance service as well. It’s their money anyway.

  • And this is why I don’t use Macs… Well that and the money I save on a PC that has higher specs, is upgradeable, and can run nearly every OS without extra software…
    Enjoy your 3000$ bricks
    On another note, that sucks, sorry to hear about this failure on Apple’s part.
    – Coolham23 –

    • I triple boot my mac (OSX 10.6.x, Windows 7, Ubuntu 9.10) I didn’t pay for any other software unless you are counting W7. I also use VirtualBox for free and play a game in Parallels which is a whole $80 if you pay full price. I also upgraded my Mac with a new video card more ram and my last one got a new processor so your “upgradeable, and can run nearly every OS without extra software…” argument is invalid.

      Any more you can get an iMac for around the same price as a comparable PC+Monitor(same size)a good keyboard and now a really nice mouse.

      • Where I am Macs seem to cost several times more than any PC for sale. Even if you can now boot other OS’s without special software it doesn’t change the fact that you cannot add extra PCI cards or add extra DVD drives (internal). Larger parts that could potentially give your computer more ports, and abilities (Tv tuner, NB card support, etc) are also limited to the parts that fit your specific Mac.
        I will acknowledge the ability to boot other OS’ but the lack of options and high price are what keep me away the most, even this article also proves it has bad support. And even if it is cheaper elsewhere, building a PC with decent specs is now possible for a $400 (and sometimes smaller) budget. Overall, Macs are best for those who need a more basic interface, and have no need for the extra options.
        – Coolham23 –

    • Actually Macs have a lot of problems. The MacOS is more unsecure and vulnerable to viruses and trojans than Windows and the tech support to void the system of loop holes etc. is slower by a fair margin than MS. But people don’t percieve it that way since there are less incidents of this sort simply because it’s not a profitable enough target for hackers.
      And the morale is ‘Don’t always trust the common knowledge’ ^^

      • It’s unix based, by default it’s a ton safer than windows because the security model is completely different.
        Unless you meant a custom windows setup where one logs in with limited rights instead of the default privileged account.

        I dislike Macs, but saying OS X is less safe than windows is just bull.