The dread Red Ring of Death has long been a feature of Xbox 360 ownership, but a recent survey reveals the shocking truth: the console boasts a failure rate of 54.2%, compared to 10.6% for the PS3 and 6.8% for the Wii.
Microsoft of course never releases statistics on its returns rate, so it has taken a third party survey to uncover the apparent rate. In this case, rag Game Informer surveyed 5,000 readers, asking them about the failure rates of the consoles they owned.
Microsoft’s notorious customer support and warranty system (the subject of a class action lawsuit which forced them to extend Xbox 360 warranties) also come in for criticism: the average turnaround for one of the broken consoles was nearly a month, whilst Nintendo and Sony managed a week. Satisfaction with Microsoft’s support was also a good deal less than with the others.
However, Microsoft’s blasé attitude to the pathetic reliability of its console appears justified: only 3.8% of Xbox 360 owners would never buy another Xbox because of failure.
Via Game Spark.
Bruh even 10 years in the future mine still works with no problems
What you people don’t seem to realize is that this is all planned and is part of a completely unethical way to combat piracy.
By having ridiculously high failure rates, most would-be modders and crackers have some serious second-thoughts, as doing anything interesting to the hardware voids the warranty and stops them from getting a replacement.
If their actual buyers get caught in the crossfire is of no concern to Microsoft.
After all, their sole reason for existence is to MAXIMIZE PROFIT AT ALL COSTS.
The usual “you’d do it too if you were them” comments are appreciated– always fun to watch someone admit they’re a spineless pile of scum by expecting their own ethical standards from everyone else.
@ all you people talking old systems, I have an atari that still works just fine.
The 360 is a pretty good system (especially if you think blu-ray is overrated). Mine’s been going pretty good now for about 3 years now, and even though it doesnt always want to read disks, it still runs most of them. I know it’ll die soon though.
I have had 2 xboxs in 2 years and they both have died on me. I finally purchased a Playstation 3 and so far so good. I would never buy another xbox, period!!!!!!!!!!!!
i’ve had 4 xbox 360’s and i’m finally giving up and buying a ps3
My two cousins are in the same state of mind as you. they only live five minutes away and one of them is on their third xbox and the other one is on their sixth. the warranty was able to cover them for a while. but it seemed every time they get the refurbished xbox from the warranty it seems to be a degraded version of their original.
so in the end they’ve got so much frustration now that they’re looking at the ps3 more and more. Now with the price drop their begging their parents for a good Christmas present.