Microsoft has released a new bug for their successful Xbox 360 console, complementing the popular “Red Ring of Death”, which for years has been ensuring a steady stream of broken consoles are supplied to end users.
The new bug, known only as “E76”, adds an exciting new graphical element to the business of sending consoles to Microsoft’s support centers; Microsoft describe the problem:
“One part of the power LED lights up, but additionally the error message ‘E76’ will be displayed on screen. The cause is quite different to that of the ‘Red Ring of Death’.”
Microsoft asks that those afflicted send their consoles to a support centre in the usual fashion.
The hardware defect is already proving popular, with Google Trends data showing a sharp and sudden increase in incidences of the issue from a zero starting point, starting August of 2008.
Fans speculate that this could be due to a GPU malfunction, though Microsoft is not spoiling the excitement by revealing the cause.
Via Technobahn.
Sony is not content to let Microsoft lead in this way, and lately has been rolling out its own line of drive malfunction on the PS3… Only time will tell whether Microsoft’s lead is indeed too far advanced.










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I've had a 360 for 1,5 years and it hasn't gone RROD or even hang itself (except when a game had a bug that crashed the console, which was patched later), and I'm still happy to know that I will get a proper support from Microsoft if it ever crashes. Sony on the other hand has outsourced their maintenance center here in sweden to a really sucky company that doesn't even know what customer service and honesty means,I've worked at Gamestop, and I've seen my shares of angry PS3 owners.
the faceplate is win. is that stickers or painted? fucking nice.
oh and ms sucks huge donkey cock. also me and a lotta ppls money. goddam sweet sweet games. wish the ps2 was still kicking. ps3 has like 1 fucking good game, everything else went to the damn box
Oh boy, I can't wait to get this new bug as well! I hope I'll be the first of my friends to get it - gotta catch 'em all, and all that,
What a pain... Ahh the good times of Sega Megadrive/Genesis and SuperNes ^^. Today mines still working perfectly.
I wonder if a certain company will start an iBox, iConsole, iPlay or iGames for the next gen one.
Microsoft should really stick to software and abandon hardware.
Commentary brilliance.
I was about to buy an Xbox 360.... Im now more inclined for a PS3, if it gets Netflix. Otherwise Im sticking to my computer.
I want that case...
Oh, and only one combination of red lights on the front of your 360 is the dreaded "red ring of death".
Apparently many people have done a warranty trade in on their supposedly dead 360 because they got the "red rings of check your A/V cable connection" or stuff like that.
MS should probably have used a less charismatic POST error display.
It's funny how people will blow these things to ridiculous proportions.
I have one of the launch 360's, with the "defect" that causes the RRoD. Since this "defect" is caused by treating your console poorly by letting it overheat, all I have to do is make sure the air vents get a little breathing room just as if it were a computer and *gasp* have not had any problems with red rings. Oh, and I don't stack the power supply on top of it because the reason the power supply is a separate unit is not mainly to save in size, it's to prevent overheating.
Sometimes a 360 really is defective and will RRoD while at what should be an acceptable temperature range, you generally have to do something to reduce its cooling ability before you actually get a red ring. This combined with the fact that any broken 360 no matter what the cause generally gets counted as defective because of the RRoD scare really skews the numbers, not that there are any reliable counts out there anyways.
I can't find any large sample statistics out there that I have a reason to trust, but what I can tell you is that I know at least a dozen people IRL that have 360s (many of them purchased close to launch date) and only one ever had a problem. This problem being it got kicked and the disc drive now gets jammed sometimes.
The funny part is the guy with the kicked disc drive tried to make his 360 get an RRoD on purpose by wrapping it in towels so it would overheat, and failed.
Funny about the RRoD, keep my x360 in a well ventilated area, even put a fan blowing through the shelf when I noticed how freaking HOT the unit liked to operate. Got it replaced after months of waiting for Microsoft to get around to shipping a replacement. Guess what? Replacement had to be replaced, it was RRoD right out of the box. After the silly RRoD replacement was replaced haven't had a problem. Still likes to run hot, still has a large open area and a fan to help reduce the excessive heat. But your asinine assumption that people are destroying their own overpriced consoles to malign Microsoft is funnier than the towel IMO.
If you have to have a separate fan on it for it to work, it is too hot and badly designed '<'.
iirc, on engadget there's a comment that suggest that MS probably change the error code for the usual RROD to just one led lights up... Basically the commenter said that you can apply the fix for RROD and it will fix this error, and when you have this error you'll experience the same stuff as when you get RROD. And considering that there is a sudden spike for this error, it's likely that at that time MS is pushing some kind of firmware update that change the condition for getting a RROD and relegate some stuff that can cause RROD to just a single led lights (E76 error).
By doing this, MS can reduce the RROD error, thus avoiding the 3 years RROD warranty....
i seriously need a faceplate like those
I run the faceplate database at xboxaddict.com. Sadly, because of the nudity, I can't add these to the database. BUT I will share them with a couple members of the community. I'm an IdolM@ster fan and I would buy those in a heartbeat.
Sad, isn't it? lol
hmm i wonder what the failure rate for the Ps2 is? i expect considerably lower, god that was the best console ever.
DAMMIT! Microsoft broke the chain
blue screen of death
red ring of death
E76
thats one fucking awesome faceplate!
its the twins from Idol master. :D
me wants that faceplate :D
would be awesome if there was a kyou fujibayashi version :P
Ahahaha| xbox quality is very low! Microsoft is like Commodore, products work for 1-2 years and die... >_<
Ahaha~
as usual M$ never fail to amaze me.
(IRL i'm abandoning MSDNAA program since it's full of AIDS)
Does not matter what Microsoft say... All they want is avoid even more pressure on top of the 3 RED light subject. Still E76 is caused by the SAME PROBLEM, just that different electrical connections were cut.
3RED lights mean the system was unable to boot up due to RAM/GPU problems. E76 means that the GPU chip is unable to properly communicate with certain peripherals, similar to E74 which happens when the GPU can't communicate properly with the scaler chip(ANA/HANA).
They will NEVER admit it, but the number of E76 is raising actually due to the new dashboard using more 3D, making the GPU run hot for longer times.
arrrggghhhh...nice face plate :D
already solved the "scratched" disc by using the install game function on the NXE.
already added extra fan on the base to cool the internals.
wondering what to do to prevent this new bug.
Sony has the YLOD on the PS3 which there are people complaining about. The funny thing though is that a recent firmware now allows you to access a hardware recovery menu on the PS3 and do some things (format drive, rebuild OS, rebuild data, etc) to try to remedy the problem. If that doesn't work, then send it in! Not as many DRE problems as the old PS/PS2 days.
The 360 on the other hand has the RROD, the E76, E70, and the disc scratching problem. I'm not sure if the 360 has any troubleshooting menu, but I have tried the towel-heating trick before when I had my first RROD and it worked. I had the E76 twice and E70 once, but now I'm on my 4th refurb and haven't had any problems yet. Although, it did make a huge scratch on my LOTR Return of the King collector's disc and a chapter on that disc is unplayable now. =(
What will they think of next!?
Hate to say it, but Microsoft is doing their best to wrestle away the "Flimsiest Console" award from Sony. The PS2 and PSX were pretty bad, I still remember having to flip my PSX upside-down to get it to play games, but the 360 is in a league of its own.
The PS2 had the DRE issue that got as high as 15% for 2 or 3 revisions.
Don't recall alot about the PSX.
My brother has a 6 year old PS2 running copies on crappy media like Princo and being constantly beaten by a 7 year old, and it works flawlessly.
Same deal for me. Except I'm not 7 years old.
I had one of the original 150 PS2s made for Sony system developers and execs and it never failed. Don't ask me how I got one of these... LOL... supposity it was a "soupped up" version of the mass-production models. I got it about 4 months before the release of the PS2. Pissed off a lot my friends. LOL.
The PS1 had read errors too
Weirdly, turning the console upsidedown fixed most of them
That pic made me lol.
One would think MS would've dealt with this red Ring bullshit by now, it's only been around since the launch of the system...
I actually recall reading several places that Microsoft has gone through at least a couple of hardware revisions. I'd love to know what the failure rate is on each one, and what types of failure is the most common.
X360 released too early without fixing them bugs...
Good thing I'm still not convinced to buy this...
The REAL question is, where can I get the pics for these faceplates!
http://chan.sankakucomplex.com/post/show/33574/
http://chan.sankakucomplex.com/post/show/33753/
Holy crap, I must get meself one of them bugs asap!!
Seriously though, just get a Wii. Sure, it doesn't have as nice graphics and not that many games either, but at least it's stable.
Or I could just buy a football - more games than the Wii and even more stable! Pity, y'know, it's just not what I want?
Until the Wii gets one game that interests me it's just a big waste of money. We haven't switched ours on in over a year.
>Or I could just buy a football
Yeah, problem. That involves going outside to use said football, and actually interacting with other people. C'mon anonymous, or wait... Are you /really/ Anonymous???????
I think that's what he means when he says it has "no good games"
People actually buy a Wii to not interact with other people?
Lets see...no real control configuration so I can play a game the way I want(tho they have better control config standardization than PS3,360).
But the WII suffers from the same decline of qaulity games as the PS3 and 360(and PC), minimal content, limited controls, over priced(40$ for a simple under deved game is 20$ to much) and unfinished....
Sony has problems too, but instead of a red light, it's a yellow light! Although rare in some case, the problem for PS3 is "related" to the firmware or patch 2.60. So I doubt Sony will ever catch up really at the rate they're dealing with their problems. :P
I'd take the faceplates.
Bad luck for 360 owners.
If it hasn't released its magical blue smoke... its still good... if it has... it's just a brick....
seriously... microsoft should die a painful death for doing this to there customers...some people have gone through 3? 4? machines already? pathitic
Hey, you know Macro$ponge's motto, right? "If it ain't smokin', then it ain't broken."
People like me have gone through 3-4 machines, and the only reason I stick with the 360 still (but haven't purchased multiplat games for it) is because I invested in 20 some games and 11+ XBLA games before my first RROD. IMO I'd be depressed to drop the system after having put down so much $ into so many games. The 3 year warranty extension further gave me an incentive to stay with the system. Now that warranty is up, if I get a 5th RROD I guess it'll just become a dust collector.
And with this we pray for next-gen backwards compatibility.
Agreed. The 360 already sounds like a fucking jet taking off. Why should it need even MORE cooling?
The RROD saga is what caused me to choose a PS3 instead of an XBOX 360. I want to play my games, not send the console to Microsoft every 3 months.
Everyone I know that has a 360 has sent it back at least once. That is SAD.
^ Sorry buddy but I shouldn't have to spend my money on a system and have to mod it further just to make it function properly. Microsoft should have spent more money on QA/QC before releasing their product. You'd think with all the money they have they'd put more into that division, considering quality control is so important to the food, science, health industry and all that six sigma crap corporates are getting into these days.
Not that I have any angst against MS, just that I work in allied health, and quality control/infection control is utmost importance. We get flak if we fiddle daddle about it and can be fined severely if caught. Other companies should get flak too for neglecting proper QC.
The most common reason for the "Red Ring Of Death" is failure of the cooling system. There is a thermometer in your 360 that reads the temp on the cooling unit. If it reads the temp as too high then it gives the Red Ring. To simply bypass this, take some putty or clay and cover the thermometer so that it can not take a temp reading. Make sure you don't use a permemant substance as this will probably void your warranty. Note: this may or may not put your 360 at risk of damage from overheating. Try using an additional cooling device when trying this. Additional note: this may or may not solve your problem as coolent failure may not be the source of your 360's malfunction. Although it usually is... unless you modded, physically damaged or altered the hardware on your 360... but then your warranty is pretty much void at that point anyway. Disclaimer: This worked for me, but I later put a better cooling unit from a spare comp. I had into my 360. Only do this if you don't give a damn about the warranty and FUCKING HATE Microsoft technical/support personnel.
With DLC are you kidding?
Why put BWC in when they can re sell you they game you bought!
thats odd that you went through so many im still on first it red rings on and off but its a failed mod that causes the trouble.
Yea Im on my 3rd xbox, and its just barely still in warranty. So if it breaks again, im not buying a new one. What I find more retarted, is that since natal is coming out, they want to make the xbox 360 last 10 years. So apparently they want to make the system most notorious for breaking, last 5 years longer than any other system. Greedy bastards...
@ Geerie:
Yea I don't think I'm a lucky one compared to some. My bro-in-law's on his 3rd. My friend's still on his "first" - he ebayed his launch system and got a jasper.
When I got my first RROD on the 1st system, it was on and off, and then it started to have "checkerbox" screen on the tv, though I could still hear the startup sound. After that it was a permanent blackscreen w/ no sound.
Mind you my 360 sits on its own end table horizontally (had it that way after it scratched my lotr disc when vertically), and I only play games maybe 4-5 hrs a week. I highly doubt it was overheating or any heat issues.