Sony has formally apologised for leaking the personal details of its 77 million PSN users to criminals, and is planning on offering free content and a month of free PlayStation Plus membership in the hopes its victims will forget all about it.
SCE CEO Kaz Hirai was present at a press conference to give one of the grovelling apologies Japanese are fond of giving in the hopes everyone will forget about what it is they just did and will in all probability keep on doing:
We offer our sincere apologies to the users whom we have troubled and caused a great deal of anxiety to.
In addition to the performance visible at the press conference, Sony is offering free access to unspecified PSN content (thought to include games), and a free month of PlayStation Plus premium PSN membership and a month of Qriocity access.
However, as these offerings require users to actually supply or continue to supply Sony with their personal details, there is likely to be a certain amount of resistance – the free month of Plus membership has already been derided as being little more than advertising.
Just whether credit card details were lost is still not being made clear – Sony says personal data, including hashed passwords, was definitely compromised, credit card numbers and expiry dates “may” have been leaked, and credit card security definitely were not leaked.
Sony denies any fraudulent card use has occurred, although how they can be so sure when they cannot confirm whether the card details were leaked or not is not clear.
Sony has also for the first time (very quietly) given users the ability to fully close their PSN accounts (although only by asking customer services to do so), which was previously “not possible.”
There has been speculation that the inability to close a PSN account was a cheap ploy to inflate the number of PSN users for PR/IR purposes, a practice now clearly untenable.
Sony is keen to blame the hackers rather than its own lacklustre security, saying it was “an act of high-tech cyber-terrorism” and revealing that it has enlisted the FBI to help find it a suitable scapegoat.
Regarding the potential connection between the attack and the actions of cyber-hoodlums “Anonymous,” Sony is non-committal:
Anonymous claim they had nothing to do with it, do you believe this?
As we’ve been saying, we’re not sure whether Anonymous have anything to do with this. They were active in the background, but there is nothing to indicate they were directly or indirectly implicated in this intrusion.
Who actually committed the attack is a complete mystery, although they should by now be filthy rich with or without the card numbers – a short sell of Sony stock just prior to executing the attack would have been enough to see to this.
Sony for its part is currently being investigated by privacy commissioners and opportunist lawyers the world over, so it is unlikely its troubles will end with a game giveaway and some bowing and scraping at a press conference.
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“an act of high-tech cyber-terrorism”
That word, I do not think it means what you think it means.
You're behind the times. The word "terrorism" was redefined during the Bush administration. It now refers to any action that works against the speaker's desires.
but bush was dumb. he make 1 + 1 =9 if he could
If he could make it 9 then he'd be the strongest.
the strongest... That's a fact *nod* :)
no. bush is ugly. Cirno is not. Bush lives in hot place. Cirno would melt.
True reason: Cirno is merely impressively stupid, but Bush is a complete godforsaken idiot.
even Cirno is smarter than Bush.
All I know is that the Sony Execs. are thinking in their collective heads, "there goes Golden Week."
Everything makes more sense now - Bush was Cirno all along.
i lol'ed
lol
World English Dictionary
terrorism (ˈtɛrəˌrɪzəm) [Click for IPA pronunciation guide]
— n
1. systematic use of violence and intimidation to achieve some goal
um if the goal is "stop using sony" then (in the context of internet stuff) one could construe the theft of, and leakage of, accounts (one of the things sony is responsible for) as "violence and intimidation).
so actually I think he does know exactly what he is saying.
terrorism is used in these contexts.
make you fear them, or instill fear.
we are all wondering now, if sony is to be trusted, as in, fear giving the data.
terrorism has been around forever in every other country but america, and when 911 happend, we finaly got what was a common term in every other counties vocabulary added to ours. and because of that we used it to the point that terrorism has no meaning.
It's because of this that anyone who's not an idiot would know that Anonymous didn't do it. Anonymous does not attack for malicious purposes to the masses, it strikes in an effort to awaken people to something happening under their nose.
Stealing account information and blaming Anonymous is actually ironically a good tactic, since every time anons did it before we made we made the news and we were called that we all said "Oh that god damn Ebaumsworld! Always causin' shenanigans!"
Either way, the vast majority of people still don't understand what the hell the concept of anonymous is anyway. Only a few of the millions of anonymous are active hackers.
Sony are saiyans
They get beaten just to revive and get stronger.
I'll alway remain loyal to Sony
So where are the MS fanboy i'm still waiting for the "Sony sucks blah blah blah"
*suck* *suck* *suck* *suck* *suck* *pop*! *suck* *suck* *suck*
you won't find any here. sankaku is run by sony fanboys. you must be new.
You must be new, i've seen a few around but the sony fanboys chased them away.
with sony trolling itself and failing so much i don't see the point in having xbots stating the obvious.
nevertheless pc is master race.
Fanboys they get off stating the obvious and yes PC is the master race for porn.
Sony sucks blah blah blah.
console sucks blah blah blah
PC RULEZ THEM ALL!!!
??? sucks blah blah blah
I didn't mean to breach it, but i blah blah blah blah blah
Don't you step too close, or i'll blah blah blah blah blah
People need to understand no system connected to the internet is ever 100% safe. If you want that, never connect to the internet in the first place.
As long as they took the necessary measures to protect data you can't blame them for the malicious activity. Trying to blame them for this and not the people who actually commuted the crime is ridiculous.
People don't seem to understand that it's not Sony who leaked the data, it's the ones behind the cyber attack that STOLE the data. But then, why be pissed at a faceless villain when you can try to mooch free stuff from the victims?
Now now, while Artefact's writing is clearly devoid of any FAIR analysis and is extremely one-sided, Sony is still keeping us off a lot of important details. No one's saying that Sony's security mechanics have to be inhumanly impenetrable, but their handling of this whole thing then was too shady then, and is still shady now.
Me? I don't give a fuck. I only play online on PC with games that don't ask for my card number or even bother to verify what personal details I put in.
It's high time someone put their effort back on single-player longevity.
this is a fucking porn news site, not a world news one. journalistic integrity is not a major concern.
saying it is a porn news site is a little exagered, but there is a lot lot lot lot lot lot of porn so maybe that you are right
It's a news site with porn, or it's a porn site with news -- it's whatever you want it to be.
Anon, what details did Sony provide?
Yes, Sony didn't willingly leak the data, and the hackers committed a crime and should be punished. However, the moment Sony asked people to trust them with their personal data they acquired the responsibility to keep it safe.
Sure, nothing is 100% secure and these leaks happen now and then. But, if the companies are not punished when their security is breached, they will have no incentive to improve.
That is a responsibility that all PSN users waived when they agreed to the EULA. Sony will be punished, but it won't be by anyone in Japan since they are pansies. I just hope that I get a free item and a chance to get in on the class action lawsuit.
If Sony can't guarantee that people won't break into the systems that store this customer data, they shouldn't have connected said systems to the internet in the first place. Sony is just as guilty as the attackers.
The reason this could happen is apathy - Sony just doesn't care about the safety of customer data. The expected repercussions for Sony of a leak were (and still are) relatively slight. Most of the burden is put on banks and consumers, who are in no position to influence Sony's data security policies.
this is bullshit.
if you got run over by a car, would you sue the one who produced the car, or the guy who drove it?
blaming sony for the fact that there is no perfect security system is ridiculous.
if they really didn't give a shit about the safety of the data, incidents like this would have happened sooner and more often.
Not sure if serious. That statement can apply to any company that got hacked in the past. So your saying lets just go back to the 1990s.
Woo yay free extra services, but if they're going to ask me for my card numbers to access these, to hell with that, so people can hack again and try to rob me of my 43 dollars in my account, as long as it doesn't require my account number or any money, its all good for me. Never had a card on my account, never will.
While they're in that position, can we walk behind them delivering swift kicks?
ok so WHEN is it coming back online? i need to get my killzone 3 on
I've heard sometime this week with May 3rd as the exact date it's supposed to come back up. Personally I say take it with some salt...A LOT OF SALT. Wouldn't be surprised if PSN was down for another week or two.
I actually feel so fucking sorry for them, apologizing for being hacked... But who fucken cares, we're gonna have a month of free PSPlus membership:D
don't be surprised if you will see your doppelganger on PSN a month later :D
it's no doubt whoever got the info on everyone will be selling it, surely important people use PSN ;)
"You VS your Doppelganger" Deathmatch
Who is the true you?!
Bitches don't know about my Persona.
Yoshii-kun's Persona has been reborn...!
Mara has transfigured into Gigant Mara!
OTL
time to fusion personas
"...wild card..."
"FUC-"
Yoshii-kun has faced his other self...
He has acquired the facade used to face life's hardships, the Persona...
This is starting to sound like a Metal Gear Solid plot.
Your avatar is the only thing that surprised me. lol
Once you see your doppleganger, you will die. My dad said so...
I hope you are joking. If not, I pity people who say these thing. Maybe it's not quite their fault if they don't understand a f**kin' s*it... ^^
I love the way so many people think a good security system is hacker-proof: "Sony is keen to blame the hackers rather than its own lacklustre security"
Know that people, a skilled hacker can and will go through anything he wants to. Whether Sony's security was good or not has yet to be determined, but good or not, the hackers would of went through either way.